Organisation Design and Development

Organisation Design is arranging work systems, structures and processes  to effectively and efficiently achieve a business purpose or strategy, whilst delivering a high quality customer and employee experience.

Organisation Development strengthens organisational effectiveness by paying attention to human and organisational needs, including through the lenses of leadership, culture and employee engagement. It frequently uses  theory and practice from the fields of Behavioural Science and Systems and Complexity theory.

Organisation Design and Development are closely related and when integrated create a holistic approach that maximises organisational effectiveness and adaptability.. When delivering OD&D work, we take full account of the business need and often deploy a blend of skills to help achieve the required outcomes. By applying OD&D tools and approaches in the Civil Service, practitioners are able to support their organisations to deliver for our customers and the whole of the UK

The contracts delivering the current Learning Frameworks service end on the 30 April 2026. Because of this, some profession and function-recommended products may not be available for booking. The prospectus pages for the products this effects have been updated, and will state a last booking date as part of the product description.

These changes are happening across a series of waves and more information can be found here. The products in Wave 1 will not be available to book from 30 June 2025.

We anticipate you will be able to start booking these products again from May 2026, when the next contract is live.